We hope you that fall in love with your Mrs. Press purchase. Please check and try on garments as soon as you get them - you must let us know within 7 days if it’s not a fine romance.
Our returns policy: We are happy to accept returns of clothing in brand new, unworn condition with the tags. You are free to choose a full refund (not available on sale items), exchange (if in stock), or store credit.
Please choose vintage and body care items carefully – we do not offer refunds or exchanges these items.
Returns accepted with Return Authorisation. Please email shop@mrspress.com for this, then return item within 14 days to be eligible for a refund. Any items returned after the 14 days will receive credit only.
How to return a garment
Email shop@mrspress.com or call +61 9331 7732 to let us know, within 14 days from the date of purchase. If you would like to speak to us, please provide the best contact number and we will call you right back.
You will be sent an email containing a Return Authorisation, and instructions on how best to post. You will not be charged additional delivery charges for exchanges. Once the product for exchange is received and has been checked, the new size or style will be dispatched.
Refunds will be made within 14 days of receiving the return.
Faulty goods
In the unlikely event that you receive a faulty product, please notify shop@mrspress.com immediately and the item will be exchanged.